PAIA & Compliance Articles

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PAIA vs POPIA: What's the Difference and What Does Your Business Need?

Two of the most important pieces of information law in South Africa share a regulator, overlap in scope, and are frequently confused with one another. PAIA — the Promotion of Access to Information Act — and POPIA — the Protection of Personal Information Act — are distinct statutes with different purposes, but they interact closely and both impose obligations on your business.

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PAIA Section 51 Manual: Everything a Private Body Must Include

Section 51 of the Promotion of Access to Information Act (PAIA) is the cornerstone provision for private bodies. It sets out precisely what information must be included in a PAIA manual and places the legal obligation to compile and publish that manual squarely on the head of every private organisation operating in South Africa

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What is a PAIA Manual? A Complete Guide for South African Businesses

If you run a business in South Africa — whether you are a sole trader, a startup, an established company, or a non-profit organisation — there is a legal document you are required to have. It is called a PAIA manual, and the chances are that most business owners have either never heard of it or assume it only applies to large corporations.

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PAIA Information Request Process: Business Owner's Guide

Complete guide to handle PAIA information requests for business owners. Learn legal requirements, response timelines, and step-by-step process to respond to PAIA requests compliantly.

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Understanding PAIA Exemptions: Who Doesn't Need a Manual?

Don't let outdated information lead your business to non-compliance. The short answer to "Who doesn't need a PAIA manual?" is that, with very few exceptions, virtually all private bodies in South Africa are now required to have one. The widespread exemptions that many businesses relied on have been officially removed.

PAIA Records: A Guide to What to Include in Your Manual

Understand what records to include in your PAIA manual. Our guide covers mandatory record categories and the definition of a "record" for South Africa access to information compliance.

PAIA Manual Requirements: A Complete Guide for South African Businesses

Master PAIA manual requirements in South Africa. Find out who needs a PAIA manual, the latest compliance rules, and how to create a compliant private body manual.